cv 999 Terms and Conditions

1.1 Acceptance of Agreement

By opening an account on cv 999, using any service, or completing any transaction, you are considered to have read and agreed to these terms and conditions in full. These terms form a legal agreement between you and the cv 999 platform.

cv 999 reserves the right to change, add to, or cancel these terms at any time. Continued use of the service after any change is made will be taken as your automatic acceptance of the revised terms.

1.2 Scope of Services

cv 999 is an online gaming and sports betting platform that offers slot games, live casino, sports betting, and other related services. The platform is for users of legal age only.

2.1 Age Requirement and Eligibility

The minimum age to use any cv 999 service is 21 years. Opening an account without meeting this requirement is strictly prohibited. You are solely responsible for the accuracy of the information provided at the time of registration.

• The applicant must be at least 21 years of age.
• Each person may open only one account.
• All information provided at registration must be truthful and verifiable.
• No person may operate an account on behalf of another.

2.2 Account Verification

cv 999 may at any time request documents to verify a user's identity. A national ID card, passport, or other government-issued ID may be requested. If the required documents are not provided within the specified time, the account may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. Report any unauthorized use or suspicious activity to the cv 999 support team immediately. Sharing login details with others will be treated as a breach of these terms.

3.1 Deposit Terms

The minimum amount to deposit at cv 999 is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The name provided at the time of deposit must match the name on the account.

• Minimum deposit: ৳500 (per method).
• Payments from third-party accounts are not accepted.
• If a deposit is unsuccessful, contact your payment provider directly.

3.2 Withdrawal Terms

The minimum withdrawal amount from cv 999 is ৳800. Withdrawals can only be made via the same method used for the deposit. Withdrawal processing normally takes 10–45 minutes.

• Minimum withdrawal: ৳800.
• Account identity verification must be completed before a withdrawal.
• Wagering requirements must be met before a bonus balance can be withdrawn.
• Withdrawals may be put on hold if any irregular activity is suspected.

3.3 Currency and Conversion

All transactions on cv 999 are conducted in Bangladeshi Taka (BDT / ৳). For payments in other currencies, a conversion rate may apply and cv 999 will not be responsible for this.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement on this bonus is 15 times the bonus amount. For example: a deposit of ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000, and to withdraw you must wager ৳1,000 × 15 = ৳15,000.

For more details about bonuses, visit our FAQ page.

4.2 Other Promotional Offers

cv 999 regularly provides various promotional offers. Each offer has its own wagering requirements, validity period, and eligibility rules. Details of active promotions can be found in the promotions section of the platform.

• A bonus may be claimed only once, unless stated otherwise.
• After claiming a bonus, wagering must be completed within the specified time.
• Claiming bonuses with multiple accounts is strictly prohibited.
• Misuse of bonuses may result in account closure.

4.3 VIP Cashback Policy

The cv 999 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is calculated based on the net loss for that week. For example: a Gold member with a net loss of ৳20,000 in a week will receive a maximum cashback of ৳20,000 × 1.1% = ৳220.

VIP members can gradually move to higher tiers through regular play. Full details of the cv 999 VIP program can be found on the cv 999 VIP page.

5.1 Betting Limits and Controls

cv 999 sets specific minimum and maximum bet limits for each game and betting category. These limits may change depending on market conditions and events. If incorrect odds are displayed due to a technical error and a bet is placed at those odds, cv 999 reserves the right to void that bet.

5.2 Bet Cancellation and Adjustment

A confirmed bet generally cannot be changed or cancelled. However, cv 999 may cancel or adjust a bet in the following circumstances:

• If an event is cancelled or not completed within the scheduled time.
• If there is a technical error in the system.
• If incorrect information or odds are displayed.
• If evidence of cheating or match-fixing is found.

5.3 Game Fairness and RTP

All games on cv 999 are supplied by verified software providers. The Return to Player (RTP) percentage for each game is published according to information from the game provider. Game results are determined through Random Number Generator (RNG) technology.

6.1 Prohibited Actions on the Platform

The following activities are strictly prohibited on cv 999:

• Creating or operating multiple accounts.
• Using bots, automated software, or any technical advantage.
• Misusing bonuses or exploiting promotional schemes.
• Money laundering or illegal financial activity.
• Fraudulent conduct towards other users.
• Attempting to breach the platform's security systems.
• Registering or transacting with false information.

If any of the above prohibited activities are proven, cv 999 may immediately close the account and forfeit any balance.

6.2 Account Suspension and Closure

cv 999 reserves the right to suspend or close an account at any time and for any reason. In cases of terms violations in particular, action may be taken without prior notice. To recover a balance, you must contact the support team.

7.1 Use of Personal Information

cv 999 collects, stores, and uses users' personal information. This information is used only for account management, transaction processing, identity verification, and improving service quality. Full details on the disclosure of information to third parties can be found in our Privacy Policy.

7.2 Cookies and Tracking

cv 999 uses cookies to improve the user experience. Accessing the platform is taken as consent to the use of cookies. Cookies can be managed through browser settings, though some services may become limited as a result.

7.3 SSL Security

All your transactions and personal information are protected by SSL encryption. cv 999 uses the latest security technology to ensure safe payment processing.

8.1 Setting Voluntary Limits

cv 999 encourages all users to play responsibly. Users can set deposit limits, betting limits, or breaks for themselves. There is also an option to temporarily close an account if needed.

For more detailed guidance and support on responsible gaming, visit our Responsible Gaming page.

8.2 Protection of Minors

No one under the age of 21 may use cv 999. Account holders who are parents or guardians are responsible for ensuring that their minor children or acquaintances cannot access the platform. The use of parental control software is recommended to protect minors.

8.3 Problem Gaming

If you feel that gaming is having a negative impact on your daily life, seek help immediately. cv 999 is committed to identifying and supporting problem gaming. Our 24-hour support team is always available via live chat and email in both Bengali and English.

9.1 Service Interruptions

cv 999 will not be liable for any loss caused by a temporary service outage due to technical issues, internet disruption, server maintenance, or any other reason. Ongoing games or bets may be cancelled in such situations.

9.2 Third-Party Services

cv 999 is not responsible for the performance of third-party payment providers or game developers. In the case of delays or issues with payment processing, the relevant payment provider's policies will apply.

9.3 Dispute Resolution

In the event of a dispute, you must first contact the cv 999 customer support team to seek a resolution. The customer support team provides assistance 24/7 via live chat and email. Resolution is more likely to be reached quickly through live chat.

10.1 Notice of Changes to Terms

cv 999 may amend these terms and conditions at any time. For significant changes, users will be notified via their registered email or through platform notifications. Continued use of the service after changes are made will be taken as acceptance of the new terms.

10.2 Account Closure Process

If a user wishes to voluntarily close their account, please contact the customer support team. It is recommended that you withdraw any available balance before closing the account. Bonus balances cannot be withdrawn if wagering requirements have not been completed.

10.3 Applicable Law

The laws of the jurisdiction of the organization operating the cv 999 platform will apply to the formation, interpretation, and enforcement of these terms and conditions. Users are solely responsible for complying with local laws in their own country.